How to fix error returned from Nike+

For the past few weeks, whenever I plug in the fuelband SE to my PC, Nike+ connect displays "Error returned from nike+"

My solution: Factory reset

Note: Performing a factory reset will erase any unsynced data from your device.
Click "Settings".
Click "Factory Reset" in the lower left corner.

Do you have other alternative solutions? Share with me in the comments below!

Help! I can't share my Nike plus runs on facebook

Many runners cannot get their Nike+ runs to share on their Facebook. Even though the running app says it shared but upon checking, there is still no post of the run yet. Some also complained that the FB icon on the Nike website is greyed out while the Twitter icon works fine.

The solution is simple:
1) Log into the Nike+ website
2) Click on your run that you want to share
3) Click "Make Private" beside the social icons
4) Walla! The Facebook icon should not be grey out now
5) Now click on the FB icon and you can share now

Notice that the FB icon is greyed out, click on the make private icon

Yes! Make it private, duh...yes..Nike's "private" is actually making it able for sharing

Now you can share your runs, cheers!

Nike Fuelband Error Codes

These solutions was posted a few weeks by Nike, I thought it would be better if they are all in a page.

Please click the appropriate link below to view troubleshooting steps for the error you've encountered.

• Code 34: Your Nike+ device is in an unusable state, possibly due to an unsuccessful firmware update.
• Code 41: Sorry, unable to connect to Nikeplus.com.
• Code 45: Sorry, unable to connect to Nikeplus.com.
• Code 68: We’re sorry, we can’t update your FuelBand firmware at this time.
• Code 91: Device firmware not compatible with operating system.
• Code 92: Nike+ Connect is no longer supported on your computer's operating system.
• Codes 801, 802, 803, and 804: We may have found an issue with your device.

My Tattered Fuelband

Tattered, battered, torn and dilapidated. These are the words you could describe my Nike fuelband with. The space between the extension is all rusty. I am still wearing it but don't you think it's about time Nike launch the new fuelband!

After 474 days of consecutive usage, you can see how damaged my fuelband is. The skin on the band is slowly disintegrating. Disgusting isn't it?

On the back of the band, the cover with all the information is coming off too.

The button is not working as good as before... prolonged usage caused a big cavity in it.

Is your fuelband as battered as mine or is it even worse? Feel free to share your tattered fuelband pics with us! howtonike(at)hotmail(dot)com

iTunes won't connect to NikePlus

Question:
iTunes will not upload my runs to Nike Plus. When you click Visit Site, it comes up with a connection error, but my connection is fine and I can log on to the site manually. I have checked firewall settings and iTunes is allowed. I think iTunes has the wrong creds saved but it is impossible to change them.

I know I am not the only one having this problem but no other forums have a working solution.

I have contacted Nike but they have referred me back to Apple. I agree that it is an apple problem. Could somebody from Apple comment on this and there is no email add or phone number for support?

I have the latest versions of software on iTunes and 6th gen iPod Nano. iTunes does recognise the device and I do have the Nike ipod tab in iTunes.

Solution #1:

The Nike server could be down temporary, just try again later.

Solution #2:

Your iTunes might be out dated.

1) Open iTunes

2) Click Help

3) Click About iTunes

4) It will display your version (if it's not the latest version then update it)

5) IF out of date click Help

6) Click Check for updates

7) Install newest version (once installed move on)

8) Test your Nike+ sync again

Solution #3:

Make sure your iPod software on your device is the most up to date version.

1) Plug you iPod into your computer with the USB cable

2) Open iTunes (if it doesn't automatically when you plug in your iPod)

3) Click on the iPod icon

4) It will display your version of your software in the middle of the screen

5) Click Check for updates (if a new update is available it will tell you)

6) Update as needed

7) Once update is applied test Nike+ sync

Solution #4

You can try to reset your iPod to the factory defaults (this shouldn't delete any files on the iPod just reset custom settings), to reset to factory settings follow these steps:

Switch on the key lock

Switch off the key lock

Press the Menu and Center buttons (hold for 5 seconds this should cause the iPod to reboot)

After the iPod reboots connect back to iTunes and see if it syncs

If your iPod and Nike+ still aren't syncing then you might want to try to set your default web browser to Internet explorer, I have heard this can fix the issue (I am skeptical though). To set IE to your default browser follow these steps:

Open Internet Explorer

Click Tools

Click Options

Click Programs Tab

Click Make Default button (under Default web browser section)

Click OK

Close IE

Try to sync your Nike+ again

Solution #5:

It may be that you do not have any browsers set as default, so iTunes didn't know where to go to get to the internet.

Go to control panel, add/remove programs, click set program defaults, custom, Internet Explorer.

Help! The new Nike Running App is not accurate

Question: I just downloaded your Nike running app on my android phone and ran over 8 miles but it showed only 5.6 miles.

Update from Nike Running:
Our GPS locking issue with the Nike+ Running App for iPhone and Android has been resolved. We're back up and running, and now so are you. Download the update here and get back to doing what you love.

On iTunes for iPhone: http://gonike.me/NikeRunning
On Google Play for Android: http://gonike.me/NikeRunningRobot

Help! I am getting error #52 when syncing

Question: I got a message that says error #52 when I plug in my Nike Fuelband into my computer today. I can't sync my data anymore after that.

Solution:

We have a couple troubleshooting steps to get you on track.
1) Please press Quit and unplug
2) Replug the Fuelband into the same USB port. If Connect opens normally, then we have success. If not, please try 2 more times.
3) If same message appears, press Quit.
4) Then, please try inserting the FuelBand into a different USB port that is NOT connected to a USB hub.
5) If you are still seeing the error, we recommend trying another computer.

Solution from Hoezaay

1.First : Make sure you’re not using a USB port that’s part of a hub.
2.Hold the button on the Fuel Band down and then plug it into your computer. The first picture above should pop up.
3.DO NOT hit update.Do Not hit Exit. Unplug your FuelBand. ( did this TWICE )
4.Plug in your fuelband again. The first picture above should pop up again. If it doesn’t, start from step 2 again.
5.Now hit Update and cross your fingers.
6.If you see the progress bar on the firmware update go back and forth a few times then you know it’s working.
7.Your Fuelband should light up at the end of this.
8.To be safe , get into the Nike Connect app and do a Factory RESET.

If it doesn’t work , don’t give up , try again. At least we know it’s not a hard brick.


Solution from Trisha Kernan

OK for those of you that have called Nike for a 52.11 error, you are told to use another computer if that computer is a Windows OS Running a 64 bit system STOP!!! don't do it!! you will get he same error, once that error occurs it cannot be cleared without a mod to the registry! So, this is how you can fix the problem, first when you go to another computer if its a Windows 64 bit system you have to download the Nike+ connect installer to a location on you computer where you can find that file, I suggest the Desktop...

once down loaded Right click on that file select run in compatibility mode by putting a check in the box use the pull down to select Windows 7, select apply and ok

then install Nike+ Connect.. That's it why does this work you ask? Bad programming!!!

Dealing with a 64 bit OS and a 32 bit application.

One note once this occurs on a PC I have not been successful in uninstalling the SW, clearing the Reg keys and removing the Temp install files!!! I am still working on that issue. If I can figure that out then there is no need to go to another PC.

One last note: I wrote this procedure on Christmas Day my mandatory over time day.

A family of 5 all bought the FuelBand SE's all had an issue, they talked to someone prior to me and was told to ship all 5 FuelBand's needed to be shipped back to Nike.
I refused to allow someone Christmas be ruined as mine was... And yes I was written up for creating, Writing, implementing, and solving a problem 2 months ago. that would have save this Company money and a big black eye.

Nike+ New FIRMWARE Update Not Working

Question:

I plugged in my fuelband and instead of just charging it asked that I do the software update. I clicked yes. As that finished, it asked me to do the firmware update, I clicked yes to that too. Then I got the pop up restart your computer. I waited to do that to do the firmware update. Firmware update said "fuelband not responding unplug and if it persists go to the nike plus help page..........So here I am. Firmware will not finalize and keeps telling me the device is not responding. The LED lights are on, it is about 3/4 charged and it wont do the firmware update now. Says that it is in an unusable state?! It was working just fine before all these updates.


Please try the following steps.

1) Click "Update." Repeat this process up to three times if the first attempt isn't successful.
2) If error persists, please unplug the FuelBand and reset it. You can do this by holding down the button on the band until the word RESET is displayed in the LED display, releasing the button, and then quickly pressing it again. You'll see a Nike Swoosh on the band when the reset has been completed. After the reset, plug the FuelBand back in.
3) If the error persists, try plugging the FuelBand in to a different USB port that is not part of a USB hub.
4) If the error persists, try plugging the FuelBand into a USB port on a different computer.

My Nike Fuelband Stopped Syncing Over Bluetooth

Question:

My Fuelband no longer syncs over bluetooth with the iPhone app. I have tried resetting the band, restoring it to factory settings, and I reinstalled the app. Nothing has worked so far. The band still records my activity, and syncs through the provided usb cable. However, I chose the band for the bluetooth sync feature. Is there something else I can try to get it to work?

Solution #1:

Restart your iPhone (hold down the sleep/wake and home buttons simultaneously until the Apple symbol appears) and try to pair/sync again.

Solution #2:
1) Go to iPhone settings
2) Turn off Bluetooth
3) Turn on Bluetooth again
4) Try to pair/sync again

Solution #3:

Try re-pairing the Fuelband to the iPhone again.

Error 23 on Nike Fuelband

Question: I just got myself a Brand new fuelband. Downloaded and installed the software, connected the fuelband for the first time. Went through the steps to make it mine. When I got to the last step of submitting and charging everything seemed to freeze up. I let it sit and charge overnight and the battery animation never filled. I disconnected and reconnected the band and completed all the steps again with the same results. The next thing I tried was to uninstall and reinstall the software and try again. The next few tries either went as stated above or I would get "error 23".

I was able to log into Nike Plus and my account has been created and states that I have a Nike Fuelband attached to the account. I reconnect the fuelband and I either get "error23" or it just sits at the charging screen. If I am missing something please advise? Had my divice been bricked? Also when it is unplugged from the power source (ie the computer) Nothing happens when I hit the button.

Solution #1:

Do a reset on your fuelband

Solution #2:

Contact Nike+ Support for assistance.

How Do I Do A Soft Reset On My Nike Fuelband?

Reset your Nike+ FuelBand

 

You can perform a reset on the Nike+ FuelBand, which will reboot the device. The band will save all your settings and results.

1. Hold the Nike+ FuelBand button down for ~10 seconds until you see RESET
   
   
2. Release the button and quickly press it again. RESET will flash 4 times before the Nike+ FuelBand resets. During that time, a short button press will cancel the reset. Pressing the button again resumes the reset.
   
3. After the icon blinks 4 times, the icon animates clockwise for a minimum of 2 seconds or until the devices resets.
   
   
4. The “Swoosh” then wipes on and confirms the device has been reset.
   

FACTORY RESET

You can click on FACTORY RESET in the lower left-hand corner of the Nike+ Connect window and completely clear your settings, time, and activity history from your Nike+ FuelBand. Your profile, activity history, and achievements, however, will remain on Nike+.

Note that a factory reset will permanently erase any unsynced NikeFuel you have on your Nike+ FuelBand at the time you reset.

source : Nike Support

Help! I plugged in my Nike+ device and it shows "USB device not recognized" (PC)

Help! I plugged in my Nike fuelband/ sportband/ sportwatch GPS into my windows USB slot and it showed "USB device not recognized". What can I do?

Solution #1
1) Unplug your Nike+ device from your computer
2) Go to the start button
3) Click Run
4) Type ‘devmgmt.msc’ and then click ‘Ok’
5) Scroll down to USB root hub
6) Select the USB port that your Nike+ device is using
7) Disable it
8) Plug in your Nike+ device
9) Enable it

Note: You can swap step 7 and 8 if it didn't work the first time.

Solution #2
1) Unplug your Nike+ device from your computer
2) Go to the start button
3) Click Run
4) Type ‘devmgmt.msc’ and then click ‘Ok’
5) Select ‘Action’ Menu, click ‘scan for hardware changes’.

Windows will perform a quick registry scan for any new hardware changes. IF it still doesn’t work, try this:

Solution #3
1) Unplug your Nike+ device.
2) Restart your computer
3) Wait for 5 minutes
4) Plug in your USB device again.

This enables your motherboard to clear all of its cache.

Solution #4 - Worst Case Scenerio
Do a soft reset on your Nike+ device